Disclaimer

Disclaimer

Legal Information for Hotel Forum

  • Address for the Hotel: Via Tor de’ Conti, 25
  • Company Name: Hotel Forum
  • VAT Number: 00877841007
  • Contact Phone No. / Email Address: 06.67.92.446 / info@hotelforum.com

Legal Information for the Hosting Company

  • Name of Hosting Company: Automatic Netware Limited, trading as Bookassist
  • Company Number: IE312796
  • Registered Address: 1st Floor South Block, Rockfield Central, Dublin D16 R6V0, Ireland
  • Contact Phone No. / Email Address: +353 1 676 2913 / ireland@bookassist.com
  • Website: www.bookassist.org

General conditions

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel at info@hotelforum.com

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a Booking Engine provided by our booking management system partner, Bookassist. We understand that security remains the primary concern of online consumers and have chosen our Booking Engine partner carefully.
All information sent to this site, if in an SSL session, is encrypted and protected against disclosure to third parties. Bookassist are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to plan and book their accommodation. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.

Contacting the Hotel

In the event of any questions concerning this Privacy Policy please contact The Hotel at 06.67.92.446 or info@hotelforum.com.

 

This Security, Privacy and Cookies Policy applies to our Hotel's Website.


1. Security

Our Hotel has engaged Bookassist to provide their Booking Engine service to us.

Thawte Security Certificate

Bookassist is verified as a service provider through the Thawte Certification Authority. Follow this link to learn more:

Credit Card Security

The credit card details page of Bookassist is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected millions of Bookassist customers who have transmitted their credit card numbers online and made a purchase since Bookassist launched its online services in 1999.

Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit.

2. Privacy Statement

This privacy statement refers to our Website and the systems of Automatic Netware Ltd. trading as Bookassist, its branches and its subsidiary companies.

We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.

Why do we collect information?

  • Collecting information provides specific benefits to you, our website visitor
  • Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to faciliate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.

For what purpose(s) do we collect information?

  • Completing or supporting an activity, namely the reservation process or e-voucher purchase process
  • Voluntary customer registration process
  • Statistical usage of the system to faciliate improvements
  • No other use is made of the collected information, in particular the information is never passed to third parties without permission

Who has access to some or all of the information we collect?

  • Bookassist, its branches and its subsidiary companies
  • Accommodation services possibly not sharing our privacy policy
  • Financial clearing services possibly not sharing our privacy policy
  • Legal authorities where authorised to do so

What access do we grant our visitors to the information we collect concerning them?

  • Access is given to all collected information at any time on request


If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us.

To contact Bookassist, please see office contact details on Bookassist.org/contact.jsp

To contact our Hotel, please see the contact details on our Website.

3. Cookies Policy

This Policy outlines how we may use Cookies on our Website.

We respect your right to privacy. Any personal information which you volunteer on this website will be treated with appropriate standards of security and confidentiality and in accordance with the Irish Data Protection Acts, 1988 (as amended).

What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. There are a number of different types of Cookies, each having a different purpose.

What types of Cookies may be used on this website?

Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Examples of Strictly Necessary Cookies that may be used on this site:

Bookassist session cookie: maintains the user session.

Performance Cookies

Performance Cookies are Cookies which collect information on how visitors use a website, i.e. which pages visitors go to most. We use these Cookies to collect information anonymously on the pages which you have visited.

Examples of Performance Cookies that may be used on this site:

Google Analytics: A web analytics service provided by Google, Inc. ("Google"). This service uses Cookies. Cookies help the website analyse how visitors to our website use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website and allowing cookies to remain enabled, you consent to the processing of data about you by Google in the manner and for the purposes as set out above.

Bookassist conversion tracking cookie: Tracks conversion statistics.

Functional Cookies

Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our users experience.

Examples of Functional Cookies that may be used on this site:

Expression Engine cookie: maintains user preferences such as language.

Bookassist booking_reference: saves user preferences.

Advertising Cookies

Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user's interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.

Tailored Advertising

If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website. Google and third party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites. Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/

Third Party Cookies

We may install third party cookies on our website. Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third party cookie.

Examples of third party cookies that may be used on this site:

Adobe Omniture: collects statistical information about how visitors use the website.

Google Adwords: collects statistical information about use and conversion.

Google Remarketing: allows advertising to users who have visited the site.

Facebook: social media sharing.

Cookies used by us enable us to improve our website and to deliver a more personalised service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact us. To contact Bookassist, please see office contact details on Bookassist.org/contact.jsp

If you don't want to receive cookies, you can modify your browser settings; the Help function within your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.

Please note that by blocking cookies, you may not be able to use the full functionality of this website, in particular the use of the booking engine to complete a reservation.

 

Privacy Policy 

of https://www.hotelforum.com/ Pursuant to and for the purposes of art. 13 we inform you of the following. Implementing the procedure of using the contact form and book our. website, users voluntarily communicate their personal data to the Data Controller. The personal data sent will be processed in compliance with the principles of protection of personal data established by the Regulation and other national rules in force on the subject.

The provision of data is optional. In the Booking Form, the Data Controller uses an external manager for the above mentioned service. The same has been formally appointed "Data Processor". On the page to conclude the booking, near the FLEG to conclude are the links related to the "privacy policies" for the Owner and the Appointed Manager.

DATA CONTROLLER

The Data Controller is > Cesare Augusto Spa - Hotel Forum with headquarters in > Via Tor de' Conti, 25 - 00184 Rome.

PRIVACY OFFICE

You can contact us at: privacy@hotelforum.com

DPO (DATA PROTECTION OFFICER)

You can contact us at: dpo@consulentegdpr.eu

TYPES OF DATA PROCESSED FOR THE WEBSITE HTTPS://WWW.HOTELFORUM.COM/

Personal data natural, legal person, a public administration, and any other entity, association or body, that uses our. form for information or to make direct reservations of our rooms. In addition, navigation data, computer systems and software procedures for the operation of this website, which could be acquired during their normal operation, your personal data, the transmission of which is implicit in the use of Internet communication protocols. It is, however, information that is not collected to be associated with identified data subjects, but that by their very nature could, through processing and association with data held by third parties, allow you to identify users. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (good end, error, etc.) and other parameters related to the operating system and the computer environment of the user. This data is used only for the purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data may be used to ascertain liability in case of hypothetical computer crimes against the site.

PURPOSES AND METHODS OF DATA PROCESSING

The purposes of the processing of personal data are as follows:

  • Execution of commercial and future relations
  • Marketing activities by sending information material.

 

DURATION OF THE PROCESSING

The data will be processed for as long as necessary to carry out the existing business relationship and for the next ten years from the date of acquisition of the same. It is understood that, unless otherwise indicated by the interested party, such data will, however, be deleted by the server at the end of the tenth year.

RIGHTS OF THE DATA SUBJECT

The data subject has the right to ask the data controller for access to the personal data concerning him, as well as the rectification, cancellation, limitation, opposition to their processing, if carried out in an automated manner on the basis of consent or for the execution of the contract. The data subject has the right to revoke the consent (for the parties provided for by the rule) at any time without prejudice to the lawfulness of the processing based on the consent given before the withdrawal.
The data subject has the right to lodge a complaint with the Guarantor Authority for the processing of personal data, pursuant to art. 77 of EU Regulation 679/2016.

 

COOKIES POLICY

of https://www.hotelforum.com/

This document contains information about technologies that enable https:///www.hotelforum.com/di to achieve the purposes described below. These technologies allow the Data Controller to collect and save information (for example through the use of Cookies) or to use resources (for example by executing a script) on the User’s device when the latter interacts with www.hotelforum.com.
For simplicity, in this document such technologies are synthetically defined "Tracking Tools", unless there is reason to differentiate.
For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of mobile applications, since they are Tracking Tools that require the presence of a browser. For this reason, within this document the term Cookie is used only to indicate specifically that particular type of Tracking Tool.
Some of the purposes for which Tracking Tools are used may also require your consent. If consent is given, it can be freely revoked at any time by following the instructions in this document.
The Site uses Tracking Tools managed directly by the Owner (commonly called "first party" Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called "third party" Tracking Tools). Unless otherwise specified in this document, these third parties have access to their respective Tracking Tools.
Some of the purposes for which Tracking Tools are used may also require your consent. If consent is given, it can be freely revoked at any time by following the instructions in this document.
The Site uses Tracking Tools managed directly by the Owner (commonly called "first party" Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called "third party" Tracking Tools). Unless otherwise specified in this document, these third parties have access to their respective Tracking Tools.
Duration and expiration of Cookies and other similar Tracking Tools may vary depending on what is set by the Owner or each third party provider. Some of them expire at the end of the User’s browsing session. In addition to what is specified in the description of each of the categories below, Users can get more detailed and updated information on the duration, as well as any other relevant information - such as the presence of other Tracking Tools - in the privacy policies of their respective third-party providers (through the links made available) or by contacting the Data Controller.
Activities strictly necessary to ensure the operation of www.hotelforum.com and the provision of the navigation service and are used cookies commonly called "technical" or other similar Tracking Tools to carry out activities strictly necessary to ensure the operation of the site.

OTHER ACTIVITIES INVOLVING THE USE OF TRACKING TOOLS

Measurement
The Site uses Tracking Tools to measure traffic and analyze User behavior with the aim of improving the Service.

Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics
Google Analytics is a web analytics service provided by Google LLC or Google Ireland Limited, depending on the location where www.hslhospitality.it/ is used, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of www.hslhospitality.it/, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads on its advertising network.
Personal Data processed: Usage Data and Tracking Tool. Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy - Opt Out.
Content and feature performance testing (A/B testing)
The services contained in this section allow the Data Controller to track and analyze the response by the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of www.hslhospitality.it/

Google Optimize
Google Optimize is an A/B testing service provided by Google LLC or Google Ireland Limited, depending on where www.hslhospitality.it/ is used, ("Google"). Google may use Personal Data to contextualize and personalize ads on its advertising network. Personal Data processed: Usage Data and Tracking Tool. Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Google Optimize 360
Google Optimize 360 is an A/B testing service provided by Google LLC or Google Ireland Limited, depending on where www.hslhospitality.it/ is used, ("Google"). This service allows the Data Controller to target groups of Users based on their past use of www.hslhospitality.it/. Users who disable monitoring by Google Analytics will not be included in the experiments created within Google Optimize 360. Google may use Personal Data to contextualize and personalize ads on its advertising network. Personal Data processed: Usage Data and Tracking Tool. Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Targeting and Advertising
www.hotelforum.com uses Tracking Tools to provide customized commercial content based on user behavior and to manage, disseminate and track advertisements. Some of the services used by the Data Controller adhere to the IAB Transparency and Consent Framework, an initiative that promotes responsible data processing practices in the field of digital advertising and ensures Users greater transparency and control over the use of their data for the purpose of advertising tracking. Users can express their preferences regarding advertising services at any time by accessing the advertising tracking settings panel directly at the appropriate link "Cookie Preferences" on www.hotelforum.com.

HOW TO MANAGE PREFERENCES AND GIVE OR WITHDRAW CONSENT

There are several ways to manage your preferences for Tracking Tools and to give or withdraw your consent, if necessary:
Users can manage Tracking Tools preferences directly through their device settings - for example, they can prevent the use or storage of Tracking Tools. In addition, whenever the use of Tracking Tools depends on consent, You may give or withdraw your consent by setting your preferences in the cookie policy or by updating your preferences in the tracking settings widget.
Thanks to special functions of the browser or device, it is also possible to remove previously saved Tracking Tools.
Other Tracking Tools in the browser’s local memory can be removed by deleting the browsing history. With regard to Third Party Tracking Tools, Users may manage their preferences and withdraw their consent by visiting their opt-out link, using the tools described in the third party’s privacy policy, or by contacting them directly.

IDENTIFY SETTINGS FOR TRACKING TOOLS

Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Opera
Users can also manage some Tracking Tools for mobile applications by disabling them through the appropriate device settings, such as mobile advertising settings or tracking settings in general (Users can consult device settings to locate the relevant one).

PUBLICITY INDUSTRY INITIATIVES FOR CONSENSUS MANAGEMENT

Without prejudice to the foregoing, Users are informed of the possibility to use the information on YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services you can manage the tracking preferences of most advertising tools. The Data Controller, therefore, advises Users to use these resources in addition to the information provided in this document.
The Digital Advertising Alliance also provides an application called AppChoices that helps Users control behavioral advertising on mobile applications.

DATA CONTROLLER

The Data Controller is > Cesare Augusto Spa - Hotel Forum with headquarters in > Via Tor de' Conti, 25 - 00184 Rome.

PRIVACY OFFICE

You can contact us at: privacy@hotelforum.com

DPO (DATA PROTECTION OFFICER)

You can contact dpo@consulentegdpr.eu

Since the use of third party Tracking Tools on www.hotelforum.com cannot be fully controlled by the Owner, any specific reference to third party Tracking Tools is to be considered indicative.

To obtain complete information, Users are kindly invited to consult the privacy policy of their respective third-party services.

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